DocumentationGetting StartedAccount Setup & Onboarding
3 min readLast updated November 2024

Account Setup & Onboarding

Learn how to create your Zaplane Insights account and complete the onboarding process in under 5 minutes.

Feature Availability Notice

Some features described in this documentation are planned for future releases.

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Welcome to Zaplane Insights!

Setting up your Zaplane Insights account is quick and straightforward. This guide will walk you through the entire process, from creating your account to completing your first onboarding steps.

Prerequisites

Before you begin

  • • A valid business email address
  • • Access to at least one advertising platform (Google Ads, Meta, Amazon, etc.)
  • • Admin permissions for the advertising accounts you want to connect

Step 1: Create Your Account

1

Visit the Signup Page

Navigate to zaplane.io/signup or click "Start Free Trial" from any page on our website.

2

Enter Your Information

Provide the following details:

  • Full Name: Your first and last name
  • Email Address: Use a business email (Gmail, Outlook, etc. all work)
  • Password: Create a strong password (minimum 8 characters)
3

Verify Your Email

You'll receive a verification email at the address you provided. Click the "Verify Email" button in the email to activate your account.

Didn't receive the email? Check your spam folder or click "Resend Verification Email" on the confirmation page.

Step 2: Complete Onboarding

After verifying your email, you'll be guided through a quick 2-step onboarding process:

1

Workspace Setup

Workspace Name

Choose a name for your workspace (usually your company name). You can always change this later.

Company Size

Select your team size. This helps us customize your experience and provide relevant recommendations.

Industry

Choose your primary industry to receive industry-specific benchmarks and insights.

2

Platform Connections

Connect your advertising platforms to start receiving AI-powered recommendations. You can connect:

Google Ads
Meta (Facebook/Instagram)
Amazon Ads
LinkedIn Ads
TikTok Ads
Shopify

Note: You can skip this step and connect platforms later from the Settings page.

Step 3: Explore Your Dashboard

Once onboarding is complete, you'll be taken to your main dashboard where you can:

View AI Recommendations

See intelligent optimization suggestions based on your campaign data.

Monitor Performance

Track key metrics across all your advertising platforms in one place.

Receive Alerts

Get notified about important changes and optimization opportunities.

Access AI Hub

Dive deep into the 5-phase AI orchestration system powering your optimizations.

Choosing Your Plan

During your 14-day free trial, you have access to all Professional tier features. After your trial:

Starter - $397/month

Perfect for small businesses managing up to $50K/month in ad spend across 3 platforms.

Professional - $797/month (Most Popular)

Ideal for growing brands managing up to $250K/month across 6 platforms with advanced automation.

Enterprise - $1597/month

For agencies and large brands with unlimited ad spend and unlimited platforms with white-label features.

Note: No contract required for your free trial. You'll be prompted to choose a plan before your trial expires.

Common Questions

Can I change my workspace name later?

Yes! Go to Settings → Workspace → General Settings to update your workspace name, industry, or team size at any time.

Do I need to connect platforms during onboarding?

No, you can skip platform connections during onboarding and add them later. However, connecting at least one platform allows you to start receiving AI recommendations immediately.

What happens after my free trial ends?

You'll receive email notifications 7 days and 1 day before your trial expires. If you don't select a plan, your account will be downgraded to read-only access until you subscribe.

Can I invite team members during the trial?

Yes! You can invite unlimited team members during your trial. Team member seats are included in all paid plans.

Next Steps

Now that your account is set up, here's what to do next:

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