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Have questions about Zaplane? Need help getting started? Our expert team or chatbot is ready to assist.

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Average chat response
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Customer satisfaction
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Average response: 2 minutes

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Email Support

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support@zaplane.io

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Phone Support

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Mon-Fri 9am-6pm EST

+1 (555) 123-4567

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Our Offices

San Francisco (HQ)

123 Market Street, Suite 400

San Francisco, CA 94105

+1 (555) 123-4567

Mon-Fri: 9am-6pm PST

New York

456 Broadway, Floor 12

New York, NY 10013

+1 (555) 234-5678

Mon-Fri: 9am-6pm EST

Connect With Us

Meet the Team

We're Here to Help You Succeed

Our expert team is dedicated to your success

SC

Sarah Chen

Head of Customer Success

OnboardingBest PracticesStrategy
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MR

Michael Rodriguez

Senior Support Engineer

Technical IssuesAPI IntegrationTroubleshooting
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ET

Emily Thompson

Enterprise Account Manager

Enterprise SolutionsCustom IntegrationsTraining
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Frequently Asked Questions

Quick answers to common questions

What's the typical response time?

Email: 4 hours during business hours. Live chat: 2 minutes. Phone: Schedule within 24 hours.

Do you offer phone support for all plans?

Phone support is available for Enterprise plans. Starter and Professional plans have email and live chat support.

Can I schedule a demo before signing up?

Absolutely! Book a 30-minute personalized demo with our team. No commitment required.

What if I need help outside business hours?

Email us anytime at support@zaplane.io. We monitor urgent issues 24/7 and will respond ASAP.

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