GDPR Compliance

Zaplane Insights is fully compliant with the General Data Protection Regulation (GDPR) and other global privacy laws, ensuring your data is protected to the highest standards.

Our Commitment to Privacy

At Zaplane Insights, we believe privacy is a fundamental right. We've built our platform from the ground up with privacy-by-design principles, ensuring compliance with GDPR, CCPA, and other international privacy regulations.

GDPR Compliant

Full compliance with EU data protection laws

Privacy by Design

Privacy considerations built into every feature

Your Rights Protected

Full control over your personal data

Legal Basis for Processing

Under GDPR Article 6, we process your personal data based on the following lawful bases:

Contractual Necessity (Article 6(1)(b))

Processing necessary to provide our AI-powered advertising optimization services as outlined in our Terms of Service.

Legitimate Interest (Article 6(1)(f))

Improving our services, security monitoring, and business analytics where our interests don't override your privacy rights.

Consent (Article 6(1)(a))

Where we've obtained your explicit consent for specific processing activities, such as marketing communications.

Legal Obligation (Article 6(1)(c))

Processing required to comply with applicable laws, such as tax reporting and record-keeping requirements.

Your GDPR Rights

Right to Information

Transparent information about how we collect, use, and process your personal data.

Articles 12-14

Right of Access

Request copies of your personal data and understand how it's being processed.

Article 15

Right to Rectification

Correct any inaccurate or incomplete personal data we hold about you.

Article 16

Right to Erasure

Request deletion of your personal data under certain circumstances ("right to be forgotten").

Article 17

Right to Restrict Processing

Limit how we use your personal data in certain situations.

Article 18

Right to Data Portability

Receive your personal data in a machine-readable format or transfer it to another service.

Article 20

How to Exercise Your Rights

Making a Request

To exercise any of your GDPR rights, please contact our Data Protection Officer using one of the methods below:

  • • Email: support@zaplane.io
  • • In-App: Use the "Data Rights" section in your account settings
  • • Mail: Zaplane Insights, GDPR Requests, 5337 Melbourne Lane, Flowery Branch, GA 30542

Response Timeline

  • • Standard Requests: We will respond within 30 days of receiving your request
  • • Complex Requests: May require an additional 60 days (we'll notify you if needed)
  • • Identity Verification: We may request additional information to verify your identity
  • • No Cost: Exercising your rights is free, except in cases of excessive or unfounded requests

Data Protection Measures

Technical Safeguards

  • • End-to-end encryption (AES-256)
  • • Secure data centers with 24/7 monitoring
  • • Regular security audits and penetration testing
  • • Access controls and authentication protocols
  • • Automated backup and disaster recovery
  • • Data anonymization and pseudonymization

Organizational Measures

  • • Privacy impact assessments (PIAs)
  • • Regular staff training on data protection
  • • Data Processing Agreements with all vendors
  • • Incident response and breach notification procedures
  • • Privacy-by-design development practices
  • • Regular compliance reviews and updates

International Data Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs)

We use European Commission-approved SCCs with all non-EEA service providers and data processors.

Adequacy Decisions

Where possible, we transfer data to countries with adequacy decisions from the European Commission.

Additional Safeguards

We implement technical and organizational measures that go beyond legal requirements to protect your data.

Contact & Complaints

Data Protection Officer

Email: support@zaplane.io

Response Time: Within 48 hours

Available: Monday-Friday, 9 AM - 5 PM EST

Supervisory Authority

If you're not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.

For EU residents, find your local supervisory authority.

Questions about GDPR compliance or data protection?

Contact Support

This GDPR Compliance information is effective as of January 1, 2024 and is reviewed regularly to ensure continued compliance with evolving regulations.